Q: Why surfVI and not the other guys?
A: Glad you asked! Just check out the competition, item by item, on our comparision page.

Q: "I've got to sign some long-term contract, right?"
A:  No contracts, no hassle.
surfVI gives you freedom to come and go as you wish.  Cancel anytime you want. No strings attached.

Q: "It's limited to only a few hours per month, right?"
A: Nope. This is true Unlimited modem dialup access.  Surf whenever you want. It's one low rate for all the internet your heart desires.

Q: "This is probably a stripped down account. You'll try to sell me on additional services, right?"
A: This is a full-featured Internet Account. We give you more than the other guys, and we charge a lot less.
Your $13.96 includes email access, Web pages (10Megs Storage), 7 email accounts and more.
Low price, all inclusive.

Q: "So how can surfVI do all this for just $13.96 per month?"
A: We've been in the internet business for a long time. We have an infrastructure (tower sites, broadband offerings) that allows us to deliver great, reliable internet to you. We think internet access should be easy and affordable.

Q: "The last ISP I was at, my email was full of SPAM.  You know, full of get-rich-quick schemes, stupid jokes and worse.  I suppose eventually my email box here will get SPAM also?"
A: Nope! SpamAssassin will be your personal email chaperone.
He's good at keeping Spam from coming in and messing up the place.
Fresh from our rigorous training boot camp, SpamAssassin has emerged as top dawg in his class! Up to 99% effective, in fact.

surfVI does NOT tolerate users who send  Unsolicited Commercial, Mass, or Bulk Email, more commonly known as SPAM.

Want to know more? Click HERE

Q: I want to add/change my service? My address/billing info changed, where do I change it for my account? Where can I change my password personal information?
A: All of that can be handled through our billing system you used to sign up. Just click HERE to login and make changes.

Q: How do I sign up?
A:You may sign up any time of day or night, with our online signup form.
Get a surfVI.com account in under five minutes with your valid credit card or checking account.

When you sign up, you will just get a USERNAME, PASSWORD and MODEM PHONE NUMBER. Our help pages can guide you through set-up, if you don't know how to do it.

 Q: "OK. I signed up. Now what?"
A: We have set up a few resources for you that answer some basic questions.

*To learn how to set up your computer/email, click HERE.
*To look at discussions of other technical issues, click HERE.
*Got billing questions? click HERE
*Still stumped? Contact us HERE

Q:  "You're just some two-bit operation that'll disappear, right?"
A:  We've Been Delivering What We Promise Since 1977.  
Under the same ownership all this time, we know the Virgin Islands, and we know the communications business. We started one of the first ISPs in the VI, and we know what it takes to run a successful ISP.
We're back, we know what you want, and we're here to deliver it.

Here is Our Promise to You:

1. We will strive to provide comprehensive, unlimited modem access

2. We will have fast Web Servers, good content, and a reliable service. We will back up Customer files on a regular basis.

3. We will provide great value at a fair price,  thereby keeping other ISPs honest and on their toes.